# Knowledge-Base Chatbot Portfolio Development Course Online A retrieval-grounded chatbot that answers from your own content. Canonical URL: ## Overview A general-purpose chatbot cannot answer questions about your company's return policy, your equipment manuals, or your internal procedures. This course builds one that can. You deploy a knowledge-base chatbot grounded in your organization's own content using retrieval-augmented generation, so answers come from your documents rather than from the model's general training, and can be traced back to a source. The work covers the full retrieval pipeline: ingesting and chunking source documents, generating embeddings, storing and querying them, and assembling the retrieved context into a prompt that produces grounded answers. You also address the failure modes that matter in production, including what the bot should do when it does not know, how to cite sources, and how to keep the knowledge base current as documents change. The finished application is deployable for customer support or internal team use. ## What you'll learn - Design a retrieval-augmented generation pipeline end to end - Ingest and chunk documents, manuals, and policies for retrieval - Generate, store, and query embeddings - Assemble retrieved context into prompts that produce grounded answers - Cite sources so answers can be verified - Handle unanswerable questions rather than inventing a response - Keep a knowledge base current as source documents change - Deploy the chatbot for customer-facing or internal use ## FAQ ### Who is the target audience for this course? Knowledge-Base Chatbot Portfolio Development is a good fit for: Business professionals who need AI answers grounded in company-specific content. Support, operations, and internal communications staff handling repetitive questions. Students building a portfolio of deployed AI business applications. ### Is this course open to beginners? Yes, this course is open to beginners. Students must be comfortable using a computer. No other prior knowledge is required. ### Do you offer payment plans or student financing for this course? This course does not qualify for payment plans or student financing. See our Payment Options FAQ to find related programs that qualify. ### What is the cancellation and refund policy for this single course? For this course, you are entitled to a 90% refund (your payment less the nonrefundable 10% registration fee) within 30 days of purchase if you have not accessed the course materials. ### What’s included with my tuition? A hands-on learning experience working on projects and exercises, which is proven to boost comprehension, retention, and engagement Expert instructors who are industry professionals and experienced educators that are driven to help you succeed Expert support with answers to your questions from real instructors throughout your learning journey Top-notch curricula that have been tried and tested over many years and are consistently improved for an optimal learning experience 30-day access to class recordings to review material at your own pace A certificate of completion to verify your accomplishment The confidence of learning at an accredited institution ### Are there any additional fees or expenses? There are no extra fees or taxes for our courses. The price you see on this page is the maximum you’ll pay us. However, you may need to obtain required software. We’ll help you get set up with a free trial of paid software prior to the class. Most of our coding classes utilize freely-available open-source software. For most of our design and motion graphics courses, we will help you get set up with a free trial of Adobe Creative Cloud. If you attend the course in-person, we will have a computer already set up for you with all of the required software for no additional cost. ### Do you offer any discounts for this course? We don’t currently offer discounts as we do our best to affordably prices our courses. Take this course as part of a certificate program and save: AI for Business Professionals Certificate Program Online Price: $6,995 | Hours: 360 Hours ## Pricing **Tuition:** $1495